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FC0-TS1 Latest Exam (Sep 2017)

[Free] 2017(Sep) EnsurePass Testking CompTIA FC0-TS1 Dumps with VCE and PDF 81-90

September 16, 2017

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CompTIA Strata IT Sales Exam

Question No: 81

A multi-card reader/writer is used with which of the following media types?

  1. Blu-Ray disc

  2. CD/DVD-RW disc

  3. MP3

  4. SD card

Answer: D

Question No: 82

Which of the following is a best practice when backing up data?

  1. Back up data to an external email account.

  2. Back up data to an external or network device.

  3. Partition the hard drive and back up data to the second partition.

  4. Create a new folder and back up all data to the new folder on the system drive.

Answer: B

Question No: 83

A sales representative makes a call to a customer to inquire if a recently purchased product is meeting the customer#39;s needs. This is an example of which of the following steps in the solution offering process?

  1. Following up

  2. Telemarketing

  3. Engaging the customer

  4. Qualifying the customer

Answer: A

Question No: 84

Which of the following devices would allow the customer to power down devices safely after a power loss?

  1. UPS

  2. Power strip

  3. AC adapter

  4. Surge suppressor

Answer: A

Question No: 85

Which of the following software types has a limited amount of functionality until the

customer decides to purchase a license for the product?

  1. Shareware

  2. Commercial

  3. Vaporware

  4. Freeware

Answer: A

Question No: 86

A sales representative is informed that no installers will be available to perform contracted service work on the day a customer has agreed to. Which of the following describes the BEST action for the sales representative to take?

  1. Attempt to perform the installation work themselves to meet the customer#39;s deadline.

  2. Contact the customer as soon as possible to set a new date for the installation work to occur.

  3. Apologize politely when the customer calls to say the installer is late.

  4. Immediately engage another company to perform the work on the contracted date.

Answer: B

Question No: 87

Which of the following is used to identify the wireless network name?

  1. WEP

  2. WPA

  3. DHCP

  4. SSID

Answer: D

Question No: 88

Which of the following typically dims the screen when it is unplugged from a power source?

  1. Laptop

  2. Server

  3. CRT

  4. Desktop

Answer: A

Question No: 89

A customer comes into the sales department and is being very rude to the sales staff. Which of the following is the BEST way to handle the situation?

  1. Remove the customer from the department.

  2. Remain calm and try to determine the source of the problem.

  3. Discount the product the customer wants to purchase.

  4. Call more associates over to the department.

Answer: B

Question No: 90

A laptop is equipped with a full size keyboard, which of the following will be included with the laptop?

  1. Numeric keypad

  2. Gamepad

  3. PCMCIA

  4. Bluetooth

Answer: A

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