TK0-201 Latest Exam (May 2018)

[Free] 2018(May) EnsurePass Pass4sure CompTIA TK0-201 Dumps with VCE and PDF 271-280

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2018 May CompTIA Official New Released TK0-201
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CTT Exam (Certified Technical)

Question No: 271 – (Topic 3)

During the start of the class, three of the learners who are competent in the subject matter inform the instructor that their attendance in the class is due to job requirement. Which of the following techniques will BEST motivate these three learners to get more out of the class?

  1. Give the three learners various scenarios about how the acquired knowledge will increase their effectiveness.

  2. Ask the three learners to share information they have learned from their real life experiences to the rest of the class.

  3. Ask the three learners to lead discussions and aid the other learners in the class if needed.

  4. Find out what the three learners know and focus on what they might not know about the subject matter.

Answer: A

Question No: 272 – (Topic 3)

An instructor asks a question and notices that most of the learners seem distracted and are looking out the windows. Which of the following is the BEST approach to this problem?

  1. Call on a specific learner to answer the question.

  2. Turn the question into an exercise.

  3. Rephrase the question using an appropriate frame of reference.

  4. Wait a little longer until someone answers the question.

Answer: A

Question No: 273 – (Topic 3)

From the surveys, which of the following measurement tools will give the trainer the MOST meaningful assessment on how successful a course was to a particular audience?

  1. True/false questions

  2. The Likert scale

  3. Open-ended questions

  4. The comment section

Answer: D

Question No: 274 – (Topic 3)

During a course an instructor notices that the course content seems to leave out important but not critical information regarding the subject matter. Which of the following statements describes the NEXT action the instructorshould take that would be most beneficial to the current students?

  1. Suggest supplemental training resources at the end of class.

  2. Inform the learners of the important information and that it will be added to the course material in the future.

  3. Purchase additional training resources and incorporate them into the class.

  4. Contact the course designer and recommend adding the additional material.

Answer: A

Question No: 275 – (Topic 3)

During an extensive needs analysis, the training group discovers that the organization#39;s call center team is failing to mention add-on products and there are a large number of customer calls which are either abandoned or escalateto call center managers. The marketing area is adamant that call center agents refer to the add-on products in order to increase sales. In designing a training solution, the FIRST step should be to:

  1. Review or revisit call center standards.

  2. Create a special session just for the managers.

  3. Provide a cheat sheet for the add-on products.

  4. Monitor the agents for a week to truly understand their world.

Answer: A

Question No: 276 – (Topic 3)

The instructor noticed that a discussion was getting off track and out of control. Which of the following question types can help the instructor gain control of the discussion?

  1. Open

  2. Clarifying

  3. Closed

  4. Probing

Answer: C

Question No: 277 – (Topic 3)

A class is working on a lab that requires them to follow lengthy instructions; the instructor recognizes the pace of the class has slowed significantly and wants to ensure that all objectives are covered. Which of the following should the instructor do?

  1. Manage the course flow and achieve learning objectives by asking the class to shorten their breaks and possibly return after a dinner break.

  2. Achieve learning objectives by demonstrating the lab to the class then have them complete the lab together.

  3. Group all slow learners together and offer extra assistance; have the other learners do additional labs.

  4. Manage the course flow and achieve learning objectives by making the lab into a contest awarding a prize for the first three to finish.

Answer: B

Question No: 278 – (Topic 3)

A trainer is preparing to present a class for non-technical students. Which of the following would be the BEST media to prepare?

  1. Computer-generated printouts of the material

  2. Video podcasts of the training sessions

  3. Audio files explaining the processes in the class

  4. Virtual training sessions providing a comfortable environment

Answer: A

Question No: 279 – (Topic 3)

A participant logs in 15 minutes late for a one-hour synchronous training. Which of the following would be the leader#39;s MOST appropriate response to the participant?

  1. Ignore the participant completely. They should have logged in on time.

  2. quot;Welcome! Glad you decided to finally join us today. Since you missed the opening exercises, you might want to just try back another day.quot;

  3. quot;Welcome! Please see the assistant to review what was missed.quot;

  4. quot;Welcome! Let me briefly review the content missed. We are currently on lesson two.quot;

Answer: C

Question No: 280 – (Topic 3)

Which of the following can a virtual trainer use to elicit feedback if they host asynchronous training sessions?

  1. Website links to external websites

  2. Demonstrations during the session

  3. Close-ended questions during the session

  4. Host discussion areas on the website

Answer: D

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