220-802 Real Exam VCE

Latest Real 220-802 Tests Dumps and VCE Exam Questions 561-570

May 15, 2014



Multiple users have reported that there are black dots on the conference room LCD when doing

presentations. Which of the following is MOST likely the problem?


A.      The video card displaying to the LCD is incompatible.

B.      The LCD has dead pixels.

C.      The LCD needs to be recalibrated.

D.      The conference room PC is overheating.


Correct Answer: B




A user is receiving random errors when accessing files commonly used throughout the day.

Which of the following actions should the technician take FIRST?


A.      Move the files to another location.

B.      Run FixMBR.

C.      Convert the file system to NTFS.

D.      Run CHKDSK.


Correct Answer: D




Which of the following is an edition of a Windows XP operating system?


A.      Enterprise

B.      Media Center

C.      Ultimate

D.      Home Premium


Correct Answer: B




When using an optical mouse connected via USB on a laptop and experiencing strange cursor

movement, which of the following is MOST likely to be the cause? (Select TWO).


A.      The mouse is failing and should be replaced.

B.      There is contact with the touchpad.

C.      The mouse drivers need to update.

D.      The laptop is using a capacitive touchscreen.

E.       The surface is interfering with the optical sensor.


Correct Answer: BE




A technician encounters a PC where they can hear the power supply fan running, but the system

is not booting up and there is no display. Which of the following are the MOST likely causes?

(Select TWO).


A.      Bad PCI card

B.      Bad Motherboard

C.      Bad RAM

D.      Bad boot.ini file

E.       Bad Power Supply


Correct Answer: BE




A user has just installed an old CRT monitor on their home PC, and is connected to the onboard

VGA port. The user notes that the display has a green tint at all times. Which of the following is

the MOST likely cause of the issue?


A.      Old video card drivers

B.      Loose video cable

C.      Monitor

D.      Video card


Correct Answer: B




Which of the following operating systems enables a user to use Flip 3D?


A.      Windows XP Professional

B.      Windows 7 Professional

C.      Windows Vista Home Basic

D.      Windows 7 Starter


Correct Answer: B




A user states that they are connected to a hotel’s wireless access point but cannot reach their

email account. Which of the following should the user MOST likely perform?


A.      Agree to the web based terms of use.

B.      Reinstall the wireless NIC drivers.

C.      Turn off Windows firewall.

D.      Change the wireless frequency.


Correct Answer: A




A user reports that the power LED light flickers orange when the laptop is plugged in. Which of

the following should the technician do FIRST?


A.      Reseat the battery.

B.      Place the laptop on the docking station.

C.      Check the power options in Control Panel.

D.      Restart the laptop.


Correct Answer: A




A user has reported their computer boots into Windows install each time they power up their

computer. Which of the following is the MOST likely cause of this problem?


A.      An install disk was left in the multimedia drive.

B.      The system is booting from the utility partition.

C.      The system is booting PXE from the server.

D.      The boot sector needs to be repaired.


Correct Answer: A