Ensurepass.com : Ensure you pass the IT Exams 2018 May Microsoft Official New Released MB2-714100% Free Download! 100% Pass Guaranteed! Microsoft Dynamics CRM 2016 Customer Service Question No: 51 - (Topic 2)You have an entitlement that has total terms of 15.For a customer, you create three cases that are associated to the entitlement. You discover that the remaining terms is a value of 12.You need to identify what the remaining terms will be if you merge the three cases. What should you Read more [...]

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Ensurepass.com : Ensure you pass the IT Exams 2018 May Microsoft Official New Released MB2-714100% Free Download! 100% Pass Guaranteed! Microsoft Dynamics CRM 2016 Customer Service Question No: 41 - (Topic 1)You have a routing rule set that routes cases to various queues. The rule set is activated. You need to identify in which scenarios the routing rule will be applied to a case.Which three scenarios should you Identify? Each correct answer presents a complete solution.when multiple cases Read more [...]

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Ensurepass.com : Ensure you pass the IT Exams 2018 May Microsoft Official New Released MB2-714100% Free Download! 100% Pass Guaranteed! Microsoft Dynamics CRM 2016 Customer Service Question No: 31 - (Topic 1)You plan to use surveys.You need to identify the number of entities that are used to store the survey responses. What should you identify?1234Answer: C Question No: 32 - (Topic 1)You use the interactive service hub for knowledge articles.You need to identify which information can be Read more [...]

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Ensurepass.com : Ensure you pass the IT Exams 2018 May Microsoft Official New Released MB2-714100% Free Download! 100% Pass Guaranteed! Microsoft Dynamics CRM 2016 Customer Service Question No: 21 - (Topic 1)You need to create a new case in Dynamics CRM.Which two fields are required to create the new case manually? Each correct answer presents part of the solution.SubjectProductCase TitleOriginCustomerAnswer: B,E Question No: 22 - (Topic 1)You have two sites.You need to ensure that all Read more [...]

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Ensurepass.com : Ensure you pass the IT Exams 2018 May Microsoft Official New Released MB2-714100% Free Download! 100% Pass Guaranteed! Microsoft Dynamics CRM 2016 Customer Service Question No: 11 - (Topic 1)You plan to use the automatic record creation and update rules to create new records automata* based on different types ofYou need to identify which record types can be used as the source type for the automatic record creation and update rules. Which three record types should you identify? Read more [...]

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Ensurepass.com : Ensure you pass the IT Exams 2018 May Microsoft Official New Released MB2-714100% Free Download! 100% Pass Guaranteed! Microsoft Dynamics CRM 2016 Customer Service Question No: 1 - (Topic 1)You are working on a case that pertains to a common issue encountered by customers. You discover a new solution to resolve the issue. You need to ensure that all users can find the new solution. What should you do?Create a knowledge article.Create a solution file.Assign the case to a Read more [...]

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Ensurepass.com : Ensure you pass the IT Exams 2018 May Microsoft Official New Released MB2-714100% Free Download! 100% Pass Guaranteed! Microsoft Dynamics CRM 2016 Customer Service Question No: 51 - (Topic 2)You have an entitlement that has total terms of 15.For a customer, you create three cases that are associated to the entitlement. You discover that the remaining terms is a value of 12.You need to identify what the remaining terms will be if you merge the three cases. What should you Read more [...]

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Ensurepass.com : Ensure you pass the IT Exams 2018 May Microsoft Official New Released MB2-714100% Free Download! 100% Pass Guaranteed! Microsoft Dynamics CRM 2016 Customer Service Question No: 41 - (Topic 1)You have a routing rule set that routes cases to various queues. The rule set is activated. You need to identify in which scenarios the routing rule will be applied to a case.Which three scenarios should you Identify? Each correct answer presents a complete solution.when multiple cases Read more [...]

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Ensurepass.com : Ensure you pass the IT Exams 2018 May Microsoft Official New Released MB2-714100% Free Download! 100% Pass Guaranteed! Microsoft Dynamics CRM 2016 Customer Service Question No: 31 - (Topic 1)You plan to use surveys.You need to identify the number of entities that are used to store the survey responses. What should you identify?1234Answer: C Question No: 32 - (Topic 1)You use the interactive service hub for knowledge articles.You need to identify which information can be Read more [...]

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Ensurepass.com : Ensure you pass the IT Exams 2018 May Microsoft Official New Released MB2-714100% Free Download! 100% Pass Guaranteed! Microsoft Dynamics CRM 2016 Customer Service Question No: 21 - (Topic 1)You need to create a new case in Dynamics CRM.Which two fields are required to create the new case manually? Each correct answer presents part of the solution.SubjectProductCase TitleOriginCustomerAnswer: B,E Question No: 22 - (Topic 1)You have two sites.You need to ensure that all Read more [...]

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Ensurepass.com : Ensure you pass the IT Exams 2018 May Microsoft Official New Released MB2-714100% Free Download! 100% Pass Guaranteed! Microsoft Dynamics CRM 2016 Customer Service Question No: 11 - (Topic 1)You plan to use the automatic record creation and update rules to create new records automata* based on different types ofYou need to identify which record types can be used as the source type for the automatic record creation and update rules. Which three record types should you identify? Read more [...]

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